Kampot Tours

Non-Group Bookings

• The total sum of a booking minus booking costs is fully reimbursed if cancelled more than 48 hours prior to the tour.
• The total sum of a booking is not reimbursed if cancelled less than 48 prior to the tour.
• The total sum of a booking is not reimbursed if people decide to cancel last minute, at the start or during the tour.
• If you’d wake up unwell and not fit enough to do the tour you can reschedule for another day. If you’d leave next day we’ll reimburse half of the total sum, given a warning of your inability to make it to the climbing site prior to the tour in the morning due to sickness. This courtesy does not apply for accompanying people.

Group Bookings

• The total sum of a booking minus booking costs is fully reimbursed if cancelled more than 14 days prior to the tour.
• The total sum of a booking minus booking costs is reimbursed by half if cancelled less than 14 days prior to the tour.
• The total sum of a booking is not reimbursed if cancelled less than 4 days prior to the tour.
• There is no reimbursement for people who decide to cancel last minute, at the start or during the tour.
• If there are people who wake up unwell and not fit enough to do the tour ,we’ll reimburse half of that person’s payment, given a warning of the inability to make it to the climbing site prior to the tour in the morning due to sickness.

The Weather

Tours can’t be cancelled due to rain. We organize our tours all year round! The caves are cool in hot season and dry in wet season. The occasional storm or shower has no influence on our tours. Only a few times a year, when there is continuous rainfall for days on end, parts of the tours can’t be performed and a proportional refund is applied.  It needs a typhoon for us to close shop, in that case we will fully reimburse your booking.

Bear in mind:

• Most rainfall is very local. While it’s raining at your guesthouse the sun is shining over the mountain.
• Limestone rock dries incredibly fast. It only takes 10 minutes.
• Most of our climbing and caving related activities are sheltered from the heavy rain and sun.

Payment & Deposits

• Apart from booking our tours online with credit card, a deposit of minimum half the total amount is sufficient to confirm a booking.
• Deposits can be made by Paypal, Wing and ABA Bank transfer.
• Independent Climbers are asked a valid ID, passport or driver’s license as a deposit for any Gear Rental.
• No gear can be taken back to the hotel in case of multiple day rental. All gear is safely stored at the mountain.